The Natural Universe Collective is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at http://www.oaic.gov.au/.
What is personal information and why do we collect it
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect includes names, addresses, email addresses, phone facsimile numbers.
The personal information can be obtained in different ways from our website and from third parties. We don’t guarantee website links or policy of authorised parties.
We collect your personal information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstanges where you would reasonably expect such use or disclosure. You may unsubscribe from our mail/marketing lists at any time.
When we collect personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political associations, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Third Parties
Where reasonable and practicable to do so we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to use by the third party.
Information we collect
This site will likely collect certain information about your device including IP address, time zone, web browser, and cookies that may be installed. As you browse the site, information on the pages you collect or products you view, the search terms that referred you to the site and information on how you interact with the site will likely also be collected.
When you browse our site, your computers IP address is collected to provide us information that helps inform us of your browser and operating system. If you make a purchase other information may also be collected including your name, billing address, payment information (credit card, email, phone number) and shipping address. This information is your order information.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
The information collected from you is used in order to communicate with your, screen orders for potential risk or fraud and identify your preferences. This information we collect helps us screen for fraud or potential risk and generally helps us to optimised our site by generating analytics about customers and how they browse and interact with our site.
This information may be shared with third parties.
We also collect and (may) share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we recieve, or to otherwise protect our rights.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Consent
When you provide your personal information to complete a transaction, verify your credit card, comment on a post, place an order, arrange or delivery or return, we imply that you consent to us collecting and using that data for that reason only.
If we ask for your information for other reasons, such as marketing, this will be asked to you directly, and you will have an opportunity to express consent or the opportunity to say no.
If after you opt-in you change your mind, you have the option to withdraw your consent. This can be done via contacting us on our contact page.
Changes
This Privacy Policy may change periodically. A change in Privacy Policy may be to reflect changes to our practices, or for legal, operational, or regulatory reasons.
Contact Us
If you would like to know more about our privacy policy, or have any questions regarding products/information on our website, or would like to make a complaint. Please head to our contact us page to submit a request or email us directly.